Terms of Service

Last updated: September 1, 2026

Welcome to New Oak Theatre. By accessing our website, purchasing tickets or subscriptions, or opting in to our communications, you agree to the following terms. Please read them carefully.

1. About New Oak Theatre

New Oak Theatre is a professional theatre company based in Savannah, Georgia. We present plays, musicals, and community events. Our website is located at www.newoaktheatre.org.

For questions about these terms, contact us at us@newoaktheatre.org.

2. Ticket Purchases & Subscriptions

All ticket and subscription purchases are processed securely through Shopify. By completing a purchase, you agree to Shopify's Terms of Service.

  • All sales are final unless a performance is cancelled by New Oak Theatre.
  • In the event of a cancellation, we will offer a full refund or exchange at our discretion.
  • Season subscription seat reservations are subject to availability at the time of selection.

3. Email Marketing

By subscribing to our mailing list, you consent to receive promotional emails about New Oak Theatre events, offers, and news. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at us@newoaktheatre.org.

4. SMS Marketing

By opting in to SMS communications from New Oak Theatre (via our website, checkout, or other opt-in methods), you consent to receive text messages about upcoming shows, special offers, and important updates.

  • Message frequency: Message frequency varies. You may receive up to 4 messages per month depending on upcoming events and announcements.
  • Data rates: Message and data rates may apply. Check with your mobile carrier for details.
  • Opt-out: Reply STOP to any SMS message to unsubscribe at any time. You will receive one final confirmation message and no further messages will be sent.
  • Help: Reply HELP to any SMS message for assistance, or contact us at us@newoaktheatre.org or call (706) 290-3045.
  • Carriers: Carriers are not liable for delayed or undelivered messages.
  • SMS consent is not a condition of any purchase.

5. Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You may not attempt to gain unauthorized access to any part of the website or its related systems.

6. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of New Oak Theatre or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce or distribute any content without prior written permission.

7. Limitation of Liability

New Oak Theatre is not liable for any indirect, incidental, or consequential damages arising from your use of this website or our services. Our total liability to you for any claim shall not exceed the amount you paid for the applicable ticket or service.

8. Changes to These Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website or services after changes constitutes acceptance of the updated terms.

9. Contact Us

Questions about these terms? Reach us at:

New Oak Theatre
Savannah, Georgia
us@newoaktheatre.org
(706) 290-3045

See also our Privacy Policy.